Terms and Conditions

Privacy

Lemon Pickleball Limited Privacy Policy

This privacy policy will explain how Lemon Pickleball uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Lemon Pickleball Limited collects the following data:

• Personal identification information (Name, email address, phone number, postcode/ address)
• The session(s) that you have booked on to
• When you booked on to a session
• How much you have paid
• What level a player you are (self-inputted by Lemon Pickleball staff)
• Any enquiries that you have made 

How do we collect your data?

You directly provide Lemon Pickleball with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email, such as the Lemon Pickleball feedback questionnaire.
• Use or view our website via your browser’s cookies.
• Lemon pickleball may also receive your data indirectly from alternative sources. 

How will we use your data?

Lemon Pickleball collects your data so that we can:

• Process your order, manage your account.
• If you agree, Lemon Pickleball will send you special offers on other products and services we think you might like.
• If you agree, Lemon Pickleball will share your data with our partner companies so that they may offer you their products and services.

When Lemon Pickleball processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Lemon Pickleball Limited securely stores your data at Stripe and Google Spreadsheets, taking appropriate measures to ensure continued security, like only sharing the files with extremely trusted employees holding uncompromised accounts. 

Marketing

Lemon Pickleball Limited would like to send you information about products and services of ours that we think you might like, and may also send you those of potential partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Lemon Pickleball Limited from contacting you for marketing purposes or giving your data to other members of the Lemon Pickleball Group.

If you no longer wish to be contacted for marketing purposes, please contact us following the details listed at the bottom of this document.

What are your data protection rights?

Lemon Pickleball Limited would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

• The right to access – You have the right to request Lemon Pickleball Limited for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Lemon Pickleball correct any information you believe is inaccurate. You also have the right to request Lemon Pickleball to complete information you believe is incomplete.
• The right to erasure — You have the right to request that Lemon Pickleball erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Lemon Pickleball restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Lemon Pickleball’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Lemon Pickleball transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at 

• Our email: info@lemonpickleball.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Lemon Pickleball uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality — Lemon Pickleball uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising — Lemon Pickleball may use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Lemon Pickleball sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Lemon Pickleball website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Lemon Pickleball keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01/December/2023.

How to contact us

If you have any questions about Lemon Pickleball’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@lemonpickleball.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Lemon Pickleball has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Waiver

WAIVER AND RELEASE OF LIABILITY — READ BEFORE CLICKING ACCEPT

In consideration of being allowed to participate in any way in the Lemon Pickleball Limited program, its related events and activities, I, (name of participant), the undersigned, acknowledge, appreciate, and agree that:

1.   Pickleball is an active sport that requires fitness, balance, and mobility, and will play in ability appropriate sessions.
2.   The risk of injury from the activities involved in this program is significant, including the potential for injuries, small and significant, including the risk of permanent paralysis and death, and while particular skills, equipment, and personal discipline may reduce this risk, the risk of serious injury does exist; and,
3.   I KNOWINGLY AND FREELY ASSUME ALL SUCH RISKS, both known and unknown, EVEN IF ARISING FROM THE NEGLIGENCE OF THE RELEASEES or others, and assume full responsibility for my participation; and,
4. I willingly agree to comply with the stated and customary terms and conditions for participation. If, however, I observe any unusual significant hazard during my presence or participation, I will remove myself from participation and bring such to the attention of the Company immediately; and,
5.   I, for myself and on behalf of my heirs, assigns, personal representatives and next of kin, HEREBY RELEASE, INDEMNIFY, AND HOLD HARMLESS Lemon Pickleball Limited and Pickleball England., their officers, officials, agents and/or employees, other participants, sponsoring agencies, sponsors, advertisers, and, if applicable, owners and lessors of premises used for the activity (“Releasees”), WITH RESPECT TO ANY AND ALL INJURY, DISABILITY, DEATH, or loss or damage to person or property associated with my presence or participation, WHETHER ARISING FROM THE NEGLIGENCE OF THE RELEASEES OR OTHERWISE, to the fullest extent permitted by law.

I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS, AND SIGN IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.

BY CLICKING THE BOX TO ACCEPT TERMS AND CONDITIONS I ACCEPT EVERY SECTION OF THIS WAIVER.